This hotel has a lot to offer. Great location, very close to the Albert dock and Liverpool city centre a 10 minute walk away. A lot of food and drink in the bar/restaurant are although we didn't use the hotel for this. Staff are very friendly and work quickly. Fridge in the room (executive suite) was stocked with water soft drinks and chocolate which was a lovely touch. There was also a coffee machine in the room aswell as buscuits. Dressing gown and slippers also provided. I would stay again despite some small issues we had if the room rates where a little more in keeping with the actual rooms. There is a little fridge in the receptionarea stocked with drinks snacks and pot noodles if you get a little peckish once you return back to your hotel.
Lisa
September 2024
The hotel is near the Wheel of Liverpool, the Beatles Story Museum and the Maritime Museum. The room was spacious. The beds comfortable. The conditioner worked well and we could warm up the room, which was amazing !!!!( it was 1 degree outside). It's really nice that we could have tea in the room!!! Thank you for this treat! The bathroom was clean.
Mariia
January 2025
The room was clean and tidy, the bed was comfortable, and plenty of pillows were provided too. The breakfast on offer is simple, though offers plenty of choice. Hot food is nicely cooked and is actually hot, it's also presented in not enormous quantities, so is regularly topped up, rather than sitting, allowing it to go cold.
Johnathan
January 2025
The location was very nice, right on the docks. The room was clean, the beds were comfortable. It was possible to heat with air conditioning.
Marcela
January 2025
The room was spacious, clean and loved that 3 of us could be in one room. We didn't eat in the hotel, other than to buy pot noodles at 3am on return from a night out, which we thought was a genuis idea to have at reception. We did drink in the hotel bar which had a lovely ambience, very friendly. The location was great, walking distance to the centre and easy to find. Overall very happy with the hotel and will definitely return. When i checked in, a friend had already checked in prior to me arriving and the staff member called reception to confirm it was ok for us to join, that she was indeed expecting us. This is a good process. The door staff member at 3am also asked for our details to check we should be there which was great in terms of safety of persons staying.
Shirley
November 2024
Rooms were excellent and comfortable…staff were pleasant and friendly.. accessibility to shopping areas was excellent.
Marie
November 2024
We enjoyed our stay here! Everyone is very welcoming at the hotel the customer service levels where fantastic. The room we stayed in was very clean and the bed was very comfortable. Breakfast was very nice , they have a variety off food you can have. The car park is very close to the hotel just like I was told in advance of the booking. The staff there are very keen to help in every possible way they can. The room temperature was good , it was nice and warm. The location of the hotel was great there are bars and restaurants close by and Liverpool 1 shopping centre is just minutes away. The Echo Arena is just around the corner from the hotel and the Liverpool Academy 02 Arena is around 10 minutes away from the hotel by taxi. The Ferris Wheel is facing the hotel it looks great when it's all light up when it gets dark.
Lisa
December 2024
Location, friendly staff and relaxing ambiance
Sheila
October 2024
Pleasant chain hotel located close to the M&S Arena and all the docks attractions. Staff were pleasant although there was a wait for a member of staff to appear at the desk where there was a queue waiting. Breakfast was good with proper gluten free choices - thank you. Parking is easy at nearby King's Dock and if you get your ticket stamped by the hotel you get a discount on parking.
Tom
November 2024
Fantastic location if you are going to a concert on the Dock M&S arena, although I would expect the price would be hyped to match. That's not why I was there, though so fortunately I got a cracking rate. It is right next to the beautiful Albert Dock. Close enough to walk into town and the busy night life. The hotel rooms are a little dated compared to other Leonardos but clean and comfortable.
Anonymous
October 2024
Reservations:
+1-833-728-2041